FAQ
Can I resell or transfer my pass?
Yes you can resell your pass and transfer to a person of your choice. Once sold email us name (s) of the new pass holder and their email (s) and our record will be updated. The new pass holder will have to present and ID on arrival at the event.
Can I attend Masterclasses with my full pass?
No, as you will need a separate pass for Masterclasses which is not inclusive in a full pass. Pass available on the day.
Is there parking at the venue?
Yes there is free parking at the venue for all our guests, although sometimes it can be very busy. All CARS MUST BE REGISTERED AT THE HOTEL RECEPTION, OTHERWISE YOU’LL GET A TICKET.
Will food be provided?
Yes, a buffet lunch will be provided, with options for vegetarians and non vegetarians. You will require a voucher on the day to get your lunch and price will be confirmed closer the time. If you are a guest at the hotel through our special rate deal, then your accommodation should include breakfast and dinner.
Can I pay on the door?
Yes passes will be available on the door for all types of passes. Although prices will be higher compared to advance passes.
What time the parties finishes and any pre-party?
Yes there will be a pre-party on the Thursday at a separate venue. Friday, Saturday and Sunday party night till 3am at the Main hotel.